Shipping & Handling

All shipping amounts are calculated by dimensions, weight or total cost of purchase. In stock items are shipped within 48 hours of receipt of payment. If we are out of stock of an item we will notify you by e-mail. Standard delivery to the US & Canada is 3-12 business days. Priority Mail is available upon request for an additional cost. All orders over $100 are shipped FREE of charge within Canada and the United States.

Returns & Refunds

Although we receive excellent service from Canada Post and other delivery services, Strung Out Beads assumes no responsibility or liability for lost or damaged packages. Insurance is strongly recommended as we are NOT responsible for any losses or damages if buyer chooses not to buy insurance. Please e-mail us at sales@strungoutbeads.ca for more details. Special order items/quantities and books are not elegible for return or exchange.

Return Policy

We offer 100% satisfaction guaranteed within 10 days after receiving the items. Exchange only. Shipping, handling and insurance fees are NOT refundable. All returns must be in original condition. Buyers will pay for return shipping charges.

Additional Information

Please note that the actual product may not look exactly like the picture due to color shift between monitors and platforms. Pictures are magnified to show detail and may vary slightly in size and color. Please refer to item description for size, color and quantity. Quantity of items available may vary. If you can not find what you are looking for or have questions regarding our product line e-mail us at sales@strungoutbeads.ca